
FAQ
How do I place an order?
To place an order you will need to complete the transaction on the website. By placing an order on the site, you are agreeing to the terms and conditions and payment policy published on this page of the website.
Payment and Shipping
The following payment methods are currently available:
Cash on Delivery (COD).
Gcash
Paymaya
Visa Debit Cards
Net Banking/Direct Debit payments
SHIPPING
Hypecast Enterprise offers free domestic shipping across Quezon City area to all the pin codes serviced by our logistics partners. In case your location isn’t serviced by our logistics partner, we shall send the consignment via Hypecast Post’s Book Post. We do not currently ship internationally.
Secure Ordering & Payment Options
Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the web store is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real time for your security and immediate peace of mind.
Returns & Refunds
Customer may return and exchange items under the following conditions:
-Return and exchange is within a period of 15 days from date of purchase
-Accompanied by the original receipt, Item is unused, in its original packaging and it must not been opened and any signs of defects is not acceptable.